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How Can I delete / Void this refund in Acumatica?

  • January 30, 2024
  • 3 replies
  • 170 views
F
Freshman II
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The void and delete buttons are disabled. How can I enable them and trigger the action?

Thank you in advance

Best answer by Manikanta Dhulipudi

Hi @FrankieDC 

Could you please disable the below highlighted field to void the payment and try the actions?

 

3 replies

Manikanta Dhulipudi
Captain II
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Hi @FrankieDC 

Could you please disable the below highlighted field to void the payment and try the actions?

 

Acumatica Functional Consultant & Customer Experience Supervisor
jinin
Chris Hackett
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F
Freshman II
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  • FrankieDC
  • Author
  • Freshman II
  • January 30, 2024

Thank you, It worked. I enabled it again after I voided this refund.

Chris Hackett
Manikanta Dhulipudi
Captain II
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Thank you, It worked. I enabled it again after I voided this refund.

Yes, it should enabled after the work is done.

Thank you

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
F
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