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GL Error: The 09-2025 financial period cannot be closed in Accounts Payable

  • June 24, 2025
  • 11 replies
  • 98 views

Hi,

I am trying to close financial period, but there was an error stating: GL Error: The 09-2025 financial period cannot be closed in Accounts Payable.

I have checked unreleased documents, but I can't find anything unreleased.

 

 

Best answer by mark03

Hi ​@mark03 were you able to find a solution? Thank you!

Hi Chris, Yes. It worked after adding an access role here which is going to be either a branch or a company:

 

 

11 replies

mohammadnawaz51
Jr Varsity I
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Hi ​@mark03 

Can you confirm if you have have a financial supervisor role to your use account.

 

Please review the below documents,

 


  • Author
  • Freshman II
  • June 24, 2025

Hi ​@mark03 

Can you confirm if you have have a financial supervisor role to your use account.

 

Please review the below documents,

 

Thanks Mohammad. Yes, I do:

 

And this is also ticked:

 

 


mohammadnawaz51
Jr Varsity I
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​@MARL Can you check  the GL preferences and check once.


  • Author
  • Freshman II
  • June 24, 2025

​@MARL Can you check  the GL preferences and check once.

Sorry, which one should I check?


mohammadnawaz51
Jr Varsity I
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@mark03 can you uncheck the below checkbox and try 

 


  • Author
  • Freshman II
  • June 24, 2025

Still not working. I got the same error

 

@mark03 can you uncheck the below checkbox and try 

 

 


mohammadnawaz51
Jr Varsity I
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@mark03 When you click on Unreleased documents do you see any pending documents?


  • Author
  • Freshman II
  • June 24, 2025

Nope. It is the same as the first snippet that I sent where it says there are no unposted documents.


mohammadnawaz51
Jr Varsity I
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@mark03 

Can you go to admin account and update the financial supervisor  once?


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • September 23, 2025

Hi ​@mark03 were you able to find a solution? Thank you!


  • Author
  • Freshman II
  • Answer
  • September 23, 2025

Hi ​@mark03 were you able to find a solution? Thank you!

Hi Chris, Yes. It worked after adding an access role here which is going to be either a branch or a company: