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GI navigation not working

  • March 30, 2023
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Varsity I
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Hi Team,

For one of the GI’s in the Customer Portal we are having issues with the navigation. This is happening in the upgraded version of 2022 R1, the same GI navigation was working in the older version.

 

When the row is clicked on the GI, it always redirects to the home page.

 

Best answer by iqraharrison

@vibindas can you also check the box that says “replace entry screen with this inquiry in menu” and see if that works

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    8 replies

    Naveen Boga
    Captain II
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    Hi @vibindas  Can you please share your GI here

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    Naveen B - Acumatica MVP 🏆 | Acumatica Developer 🚀 ⏩ https://www.linkedin.com/in/naveenb-acumatica-mvp/
      Varsity I
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      • vib1980
      • Author
      • March 30, 2023

      Hi @Naveen Boga , sure. Attached.

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        Kandy Beatty
        Captain II
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        HI @vibindas 

        When I uploaded your GI to assist, there is not an Entry Screen. Is this a customized screen or what is in your instance for this?

         

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        Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
          Varsity I
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          • vib1980
          • Author
          • March 30, 2023

          Hi @kandybeatty49 , sorry I missed out to mention. Yes it's a customized screen.

          This used to work in the previous version, so unsure what has changed in the upgrade.

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          Varsity I
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          • vib1980
          • Author
          • April 4, 2023

           Any thoughts?

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          darylbowman
          Captain II
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          May be worth a shot to unpublish and republish the customizations.

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          Daryl ⚡Freelance developer 🛒Check out my products 👉🏻deftstrokesdev.com/index.php/products ⏩linkedin.com/in/darylbowman
            iqraharrison
            Captain II
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            @vibindas can you share the navigation tab settings?

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            Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*. Proud Acumatica MVP (2024, 2025) - See my journey here: https://community.acumatica.com/community-site-discussions-150/iqra-harrison-acumatica-mvp-2025-28977
              iqraharrison
              Captain II
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              @vibindas can you also check the box that says “replace entry screen with this inquiry in menu” and see if that works

              Translate
              Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*. Proud Acumatica MVP (2024, 2025) - See my journey here: https://community.acumatica.com/community-site-discussions-150/iqra-harrison-acumatica-mvp-2025-28977
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