We are seeing an error that I can no find any information on.
“DR Error: Reallocation Pool data cannot be calculated, because the fair value price cannot be found for the combination of: the {INV ID} item, the EACH UOM, the USD currency, and the 3/14/2023 date.”
This happens when we try to release an invoice. Any idea what could cause this?
Thanks
You have the Revenue Recognition by IFRS 15/ASC 606 feature enabled and some of the invoice lines have deferral code selected. On release of the invoice, the system is trying to prepare a deferral schedule and to reallocate the deferred revenue based on the items fair value. However, the system is not able to find the fair value price for the item from the message on the invoice date and fails.
To solve the issue, on the Sales Prices (AR202000) form, you need to specify a price for the item and select the Fair Value check box for this price. For more details, please refer to https://help-2022r2.acumatica.com/(W(1))/Help?ScreenId=ShowWiki&pageid=fc4d8e96-10a1-41bf-ba03-5b1576cd79b4.
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