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Customer payment and application - Open

  • April 9, 2025
  • 2 replies
  • 41 views
R
Jr Varsity III
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Hi,

There is a “Open” item in Customer Payments and Applications. The amount match with an outstanding invoice from the same customer. I am not sure how to apply the Open customer payments to an Open customer invoice. Could anyone kindly help me?

Thank you.

Regards,,

Raymond

Best answer by MuthumaliDhanushika27

Hello ​@Rmak0501 

 

1 Go to the payment and application form.

2. Open the payment record.

3.Add the relevant invoice in the document to apply tab.

 

2 replies

M
Acumatica Employee
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Hello ​@Rmak0501 

 

1 Go to the payment and application form.

2. Open the payment record.

3.Add the relevant invoice in the document to apply tab.

 

Chris Hackett
R
Jr Varsity III
Forum|alt.badge.img
  • Rmak0501
  • Author
  • Jr Varsity III
  • April 9, 2025

Thank you very much for your help!


Raymond

Chris Hackett
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