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Question

Correct Invoice Action

  • November 24, 2022
  • 3 replies
  • 324 views

Hi, Is it possible to correct SO Invoice with Stock Item and Open status in Acumatica 2021R2 ? When I click on Correct Invoice system throws an error: SO Error: The invoice cannot be canceled because it contains direct sale lines with stock items. Process a direct return to cancel the direct sale.

Thank You.

3 replies

  • Freshman I
  • December 29, 2025

Looking for this exact answer, does anyone know - I tried good old Google but what it’s telling me does not exist on my screen - Thank you !


mohammadnawaz51
Jr Varsity I
Forum|alt.badge.img+6

@ASharpless what are you looking here?


  • Freshman I
  • December 29, 2025

The original Q: 

 

Hi, Is it possible to correct SO Invoice with Stock Item and Open status in Acumatica 2021R2 ? When I click on Correct Invoice system throws an error: SO Error: The invoice cannot be canceled because it contains direct sale lines with stock items. Process a direct return to cancel the direct sale.

 

I believe I found the answer, although it makes no sense. Thank you.