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Cannot release payment after reversing application

  • July 7, 2025
  • 3 replies
  • 72 views
B
Varsity I
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Hi Community

I have ha this issue before but I cannot remember how I resolved it.

Client wants to reverse application on a payment but cannot release the document. It gives the error 

“The document is out of the balance.”

They do not want to allocate another invoice immediately.

Please remind me of the solution.

regards

 

Best answer by mohammadnawaz51

​@BarbaraPietersen23 

Please review the below suggestions.

 

    3 replies

    mohammadnawaz51
    Jr Varsity I
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    ​@BarbaraPietersen23 

    Please review the below suggestions.

     

    https://www.acumatica.com/acumatica-marketplace/global-payex-ap-accounts-payable-automation-solution/
    Chris Hackett
    mohammadnawaz51
    Jr Varsity I
    Forum|alt.badge.img+4

    ​@BarbaraPietersen23 Did it work?

    https://www.acumatica.com/acumatica-marketplace/global-payex-ap-accounts-payable-automation-solution/
    Manikanta Dhulipudi
    Chris Hackett
    B
    Varsity I
    Forum|alt.badge.img

    Not sure yet - waiting for feedback from client. Thanks again.

    Manikanta Dhulipudi
    Chris Hackett
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