Hello,
I cannot find the Prepayment to apply for my bill.
Can some help me with it ?
Solved
Cannot apply Prepayment to Bill
Best answer by jessicaASA
That screenshot is the Bills screen. In order to apply a prepayment to a bill, you need to go to the Prepayment screen and then pick up the bill from there (the second screenshot in your original post). Try that and let me know if you can see the bill.
+16
Please check if the prepayment linked to any other bill?
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Hello,
Here is the application in the prepayment. It only linked to Payment
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In the screenshot you provided, your bill is on hold. Once the hold is removed and the bill is approved and released, it should show up on the prepayment selection screen.
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That screenshot is the Bills screen. In order to apply a prepayment to a bill, you need to go to the Prepayment screen and then pick up the bill from there (the second screenshot in your original post). Try that and let me know if you can see the bill.
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Hello
I finally can link it in the Prepayment screen.
Thanks a lot for helping
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