Skip to main content
Answer

AP Document Recognition- Enable Error

  • March 25, 2022
  • 1 reply
  • 261 views
Kristina
Freshman I

Im having an issue enabling the AP document recognition service. It is an active license. But when I go to enable the license, I get an error that says: the feature cannot be enabled because the current license doesn't include the support of cloud services -  Any suggestions??

Thanks!

Best answer by Kandy Beatty

HI @Kristina 

I would suggest to reach out to Acumatica support for assistance. They may need to refresh it on their end. 

1 reply

Kandy Beatty
Captain II
Forum|alt.badge.img+17
  • Kandy Beatty
  • Captain II
  • Answer
  • March 28, 2022

HI @Kristina 

I would suggest to reach out to Acumatica support for assistance. They may need to refresh it on their end. 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
Terms & ConditionsCookie settingsAccessibility statement
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved