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AP Document Recognition- Enable Error

  • March 25, 2022
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Kristina
Freshman I

Im having an issue enabling the AP document recognition service. It is an active license. But when I go to enable the license, I get an error that says: the feature cannot be enabled because the current license doesn't include the support of cloud services -  Any suggestions??

Thanks!

Best answer by Kandy Beatty

HI @Kristina 

I would suggest to reach out to Acumatica support for assistance. They may need to refresh it on their end. 

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Kandy Beatty
Captain II
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HI @Kristina 

I would suggest to reach out to Acumatica support for assistance. They may need to refresh it on their end. 

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