When we process AP checks printing maxes out at 19 checks. If the payment processing group contains more than 19 payments Acumatica will only preview and print 19 at a time.
Is this standard? Or is there a setting that can be changed to allow for greater number of checks printed at once?
Best answer by MuthumaliDhanushika27
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+18
Hi,
It’s not standard, not normal for checks to have any maximum # we can print. I have a few questions, please.
Is the check form customized? If so, does it make a difference when the custom forms of the checks are temporarily disabled?
Does it make any difference if you print to a different printer (a PDF writer can work as a test)?
Does it make a difference if a different user, such as Admin, prints the checks?
Is the result the same when printed from a different PC? From a different browser?
Did the checks ever print normally, or are you a new Acumatica user? If it used to print normally, what changed since ( upgrade? new printer?)
Thank you.
Hi
Thank you for the response. I should have included the following in my original post.
Problem appears to be with Report Viewer.
Issue occurs from multiple machines. All users. All branches. All Checking accounts. Standard (oob) forms.
It has been submitted to Acumatica support. Will update when they resolve.
When we process AP checks printing maxes out at 19 checks. If the payment processing group contains more than 19 payments Acumatica will only preview and print 19 at a time.
Is this standard? Or is there a setting that can be changed to allow for greater number of checks printed at once?
Hello Shertel,
This is not a standard that prints only certain numbers of checks. If the check form does not appear when you go to print checks, it could be because you have blocked the pop massage. When set up, the pop-up message says as always allow and try to print the checks again.
Thank you
The issue was resolved by adding acumatica url to allowed sites in browser pop up blocker.
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