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I’m trying to delete a void payment that is in a balanced status but I receive the below error.

An unhandled exception has occurred in the function 'MoveNext'. Please see the trace log for more details.

 

 How can I delete the voided payment?

Hello @enriquey 

Can you share the Trace Log for this error?

Once the error has generated → Click on Tools → Trace

 

 


Hello @enriquey 

Duplicate request !

The movenext errors are normally caused by customizations and based on what is shown in the trace file, that appears to be the case here.

  1. Unpublish the customization package and verify the issue.
  2. Try to refresh the Screescreentry to attempt two or three to delete the record.
  3. Navigate to tool> trace and find the move next message and verify the trace if customisation package details are showing or not.

Hi @enriquey 

Kindly refer to the link below for reference.

 

Hope it helps.!

Regards,

Sweta


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