Our company normally just give customer credit memo and will not refund money. So we used “customer refund” function only 1 time in 2019R2, and it is ok. It went well, no error happened.
However, after we had upgraded to 2020R2 and we had to create a new customer refund. it says “Sequence contains no matching element”. Just right after we have chosen the type as “customer refund” or “void refund”.
Can someone helped us out?
Best answer by IrinaView original