Skip to main content
Solved

Troubleshooting Service Orders Linked to Projects in 2025 R2

  • March 31, 2026
  • 2 replies
  • 24 views
bzelinski
Semi-Pro I
Forum|alt.badge.img+1

We just upgraded to 2025 R2. Now we are having issues with service orders/appointments linked to projects.

  1. We start the Project in the Construction Module.
  2. We create the ‘Project Billing’ Service Order for the same customer and try to link it to the project.
  1. It will not allow us to save the service order linked to the project, giving us this message.

“Error: Another process has updated the 'FSAddress' record. Your changes will be lost.”

I’ve tried to chase this back, but running out of ideas. Has anyone else had this problem or have any thoughts on in?

Thanks in advance!

Best answer by bzelinski

Problem Solved. It was actually one of our customizations that did not carry over properly into 2025 R2. Thanks to ​@darylbowman for updating the customization for us.

Brian Zelinski

2 replies

bzelinski
Semi-Pro I
Forum|alt.badge.img+1
  • bzelinski
  • Author
  • Semi-Pro I
  • Answer
  • April 7, 2026

Problem Solved. It was actually one of our customizations that did not carry over properly into 2025 R2. Thanks to ​@darylbowman for updating the customization for us.

Brian Zelinski
    Chris Hackett
    Community Manager
    Forum|alt.badge.img
    • Chris Hackett
    • Acumatica Community Manager
    • April 7, 2026

    Thank you for sharing the solution with the community ​@bzelinski!

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
      Terms & ConditionsCookie settingsAccessibility statement
      About Acumatica ERP system
      Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
      © 2008 — 2024  Acumatica, Inc. All rights reserved