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Service Order with line discounts

  • February 24, 2021
  • 1 reply
  • 130 views
M
Freshman I

When we enter a service order with line discounts, if that line item is serialized, it won’t forward the discount % or discount amount to the invoice.  It will for non-serialized stock items.  This just occurred this week when the customer upgraded to 2020R2 latest build

    1 reply

    Anacarina Calvo
    Pro I
    Forum|alt.badge.img+4

    Hi @mdubin66 , I am testing locally on 2020R2 update 20 and the discount is copied to the invoice on serialized items and non-serialized items. 
    Please create a case for this 

    Thank!

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