Is it possible in the calendar board Modern UI to use Gemini to help with the most accurate routing of appointments?
Solved
Modern UI Routing
Best answer by darylbowman
If you mean “can I do this today / out-of-the-box”, I think the answer is no*. (See below.)
If you mean “does the potential exist that someday I can use AI/LLMs to help me schedule”, certainly.
If you mean “could I throw tons of time and money at someone to build me something like the Calendar Board that would allow for more AI involvement”, also yes.
*Using AI Studio (in the latest releases of Acumatica), this would potentially almost be possible. You could build an action that would change the scheduled date based on some criteria. The limitation would be that I don’t think you could base it on data outside of a single record (like a list of Appointments) yet.
+16If you mean “can I do this today / out-of-the-box”, I think the answer is no*. (See below.)
If you mean “does the potential exist that someday I can use AI/LLMs to help me schedule”, certainly.
If you mean “could I throw tons of time and money at someone to build me something like the Calendar Board that would allow for more AI involvement”, also yes.
*Using AI Studio (in the latest releases of Acumatica), this would potentially almost be possible. You could build an action that would change the scheduled date based on some criteria. The limitation would be that I don’t think you could base it on data outside of a single record (like a list of Appointments) yet.
+2
- On Gemini specifically: AI Studio's LLM connections today support OpenAI, Azure OpenAI, AWS Bedrock, and Anthropic. Google Gemini isn't one of the supported providers right now, so wiring Gemini into the calendar board isn't on the table, even before you get to the "what can AI Studio actually do" question.
- And on your main question — Daryl's single-record point is key: AI Studio (as of 25R2) runs an action against one document's data and writes a result back; it's built for field updates and content generation, not for crunching a whole list of appointments into an optimized sequence.
- Finally, an LLM isn't really the right engine for "most accurate routing" anyway. Optimal multi-stop sequencing — shortest drive time, time windows, etc. — is a classic optimization problem, which is the job of a routing/mapping engine, not a chat model. The modern Calendar Board map runs on Azure/Bing Maps, so true optimization would come either from the map provider's routing APIs or from a dedicated field-service routing/optimization ISV. I'd check the Acumatica Marketplace for routing add-ons that integrate with the appointment data.
In short, not via Gemini/AI Studio today — and even longer-term, "accurate routing" is more of a routing-engine (or ISV) play than an LLM one.
Hope that helps!
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