Hi!
I am a new Acumatica user and looking for a help ticket/ chat function in Acumatica that we can use for our internal teams to improve internal communication and get away from Whatsapp groups.
Does anyone have any ideas?
Solved
helpdesk - ticket
Best answer by ajoy
Please check out our case management functionality.
https://www.acumatica.com/achieve-outstanding-customer-service-using-acumatica-case-management/
Though it didn't offer chat and groups like WhatsApp, is built for help desk management.
Please check out our case management functionality.
https://www.acumatica.com/achieve-outstanding-customer-service-using-acumatica-case-management/
Though it didn't offer chat and groups like WhatsApp, is built for help desk management.
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