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appointment/service order billing warning message - some documents are not visible on this screen...

  • October 26, 2020
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sean21
Varsity I
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Does anybody know what this warning message means? It’s in the Run Appointment Billing and Run Service Order Billing screens. 

“Some Documents are not visible on this screen, they have not billing settings associated.”

 

 

 

Best answer by Olesia Alpeeva

The warning message means that there is one or more Service Orders/Appointments with no Billing Cycle associated, this inconsistency will not allow to run billing for those documents.It is possible that one or more customers do not have a billing cycle associated to it.
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Sean Reeves | Practice Director | Business Consulting Leader
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Olesia Alpeeva
Community Manager
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  • Olesia Alpeeva
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  • October 27, 2020
The warning message means that there is one or more Service Orders/Appointments with no Billing Cycle associated, this inconsistency will not allow to run billing for those documents.It is possible that one or more customers do not have a billing cycle associated to it.
Irina
sean21
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sean21
Varsity I
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  • October 28, 2020

Thanks @Olesia Alpeeva!

Sean Reeves | Practice Director | Business Consulting Leader

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