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appointment/service order billing warning message - some documents are not visible on this screen...

  • 26 October 2020
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sean21
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Does anybody know what this warning message means? It’s in the Run Appointment Billing and Run Service Order Billing screens. 

“Some Documents are not visible on this screen, they have not billing settings associated.”

 

 

 

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Best answer by Olesia Alpeeva 27 October 2020, 16:27

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Sean Reeves | Practice Director - Solutions Architecture | Presales Leader

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Olesia Alpeeva
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The warning message means that there is one or more Service Orders/Appointments with no Billing Cycle associated, this inconsistency will not allow to run billing for those documents.It is possible that one or more customers do not have a billing cycle associated to it.
sean21
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Thanks @Olesia Alpeeva!

Sean Reeves | Practice Director - Solutions Architecture | Presales Leader

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