Appointment Confirmation

Hi ​@MFarnsworth10 ,

In Acumatica Field Service, there is no native, out-of-the-box setting that automatically checks the Confirmed box simply because an appointment is moved on the Calendar Board from one tech to another or rescheduled to tomorrow. The drag-and-drop action is only designed to update the scheduled date/time and the assigned staff member.

If your schedulers are seeing appointments automatically confirm under these conditions, it is almost certainly being caused by one of the following:

1. A Business Event or Customization (Most Likely)

• Business Events: Someone in your organization may have set up a Business Event (on the SM302000 screen) that triggers when an appointment is modified (like when an Employee is assigned or the date changes to tomorrow). The subscriber action might be an Import Scenario that automatically updates the status to "Confirmed."
• Custom Code: You may have a published Customization Project containing a Graph Extension that intercepts changes made on the Calendar Board or the Appointment screen, automatically setting Confirmed = true once a tech is assigned for the next day.
  
  hope above helps!!