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Upload using mobile app - No access token returned: invalid_client

  • February 2, 2025
  • 4 replies
  • 84 views
B
Jr Varsity III
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We are receiving this error after upgrading from 23r1 → 24r2.  I have removed the device associated to the user and reinstall the mobile app.  No change…

Thanks,
Brett
 

 

Best answer by brettnothan9

​@Chris Hackett - Yes, but I don’t recall the solution.  I believe support had to assist.

 

Brett

4 replies

V
Acumatica Employee
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  • vkumar
  • Acumatica Support Team
  • February 3, 2025

Hi ​@brettnothan9 

Please try update your license once and check. On ‘Activate license’ screen, select ‘Update license’. 

Let us know the result.

Regards,

VijayKumarU
Chris Hackett
B
Jr Varsity III
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  • brettnothan9
  • Author
  • Jr Varsity III
  • February 3, 2025

Hi ​@vkumar 

Thank you for the suggestion, but unfortunately it did not resolve the issue.

 

Brett

Chris Hackett
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • May 1, 2025

Hi ​@brettnothan9 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
B
Jr Varsity III
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  • brettnothan9
  • Author
  • Jr Varsity III
  • Answer
  • May 2, 2025

​@Chris Hackett - Yes, but I don’t recall the solution.  I believe support had to assist.

 

Brett

Chris Hackett
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