We are attempting to add several new boxes to the Boxes list. The dimensions on one of the boxes is
Length - 6.6 in, Width - 5.6 in, Height - 6.2 in
We are shipping with Easy Post and they accept for fractional box sizes, but we are unable to enter the size as a decimal into the list.
Is there a setting that we need to change to allow for fractional measurements to be entered.
Thank you!
Best answer by Kandy Beatty
HI @Del
You can not use fractions for box sizes.
According to the help:
For boxes to be used for shipping by delivery services that are not integrated carriers, you can specify the linear dimensions (such as width, height,or length) for informational purposes only; the values are not used in any calculations.
If you wanted to change that, you would need a customization.
For boxes to be used for shipping by delivery services that are not integrated carriers, you can specify the linear dimensions (such as width, height,or length) for informational purposes only; the values are not used in any calculations.
If you wanted to change that, you would need a customization.
