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Softphone solution for Acumatica


Userlevel 5
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Hi everyone. Looking for users who have a Sales Department and are on a softphone solution that pairs well with Acumatica. Any feedback on the phone system you are using and the ways you are unifying it with Acumatica is appreciated. Thanks!

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Best answer by DavidEichner 17 June 2022, 22:56

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Userlevel 7
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Have you looked at Lightspeed VOIP and its integration with Acumatica?

 

Lightspeed Voice - Marketplace - Acumatica Cloud ERP

 

 

Userlevel 6
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We use 8x8 and have a reporting customization. Not full integration.  

Userlevel 5
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Thank you! We are demoing Lightspeed this week. Looks like it could be the solution we need.

Userlevel 6
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Tell us how you like it after you us it awhile. 

Userlevel 7
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As I recall, Lightspeed uses Acumatica internally and originally developed it for themselves.

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