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Softphone solution for Acumatica


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Hi everyone. Looking for users who have a Sales Department and are on a softphone solution that pairs well with Acumatica. Any feedback on the phone system you are using and the ways you are unifying it with Acumatica is appreciated. Thanks!

Best answer by DavidEichner

Have you looked at Lightspeed VOIP and its integration with Acumatica?

 

Lightspeed Voice - Marketplace - Acumatica Cloud ERP

 

 

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5 replies

DavidEichner
Captain II
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  • Captain II
  • 373 replies
  • Answer
  • June 17, 2022

Have you looked at Lightspeed VOIP and its integration with Acumatica?

 

Lightspeed Voice - Marketplace - Acumatica Cloud ERP

 

 


dougmcbride79
Semi-Pro I
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We use 8x8 and have a reporting customization. Not full integration.  


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  • Author
  • Semi-Pro II
  • 228 replies
  • June 22, 2022

Thank you! We are demoing Lightspeed this week. Looks like it could be the solution we need.


dougmcbride79
Semi-Pro I
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Tell us how you like it after you us it awhile. 


DavidEichner
Captain II
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As I recall, Lightspeed uses Acumatica internally and originally developed it for themselves.


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