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Prepare Invoice not visible on SO Admin Role

  • May 19, 2026
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Freshman I

I am logged in as Administrator and can see the option for Prepare Invoice in the Action drop down for Process Shipment under Sales. order, but other users cannot.

 

Best answer by nhatnghetinh

Hi ​@jknapp221 

Please check the Access Rights of the users to see if they have been granted permission to use the Invoice screen.

And check on the Shipment screen to see if the users have been granted permission to use the "Prepare Invoice" feature.

 

Best Regards,

NNT

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    1 reply

    nhatnghetinh
    Captain II
    Forum|alt.badge.img+14

    Hi ​@jknapp221 

    Please check the Access Rights of the users to see if they have been granted permission to use the Invoice screen.

    And check on the Shipment screen to see if the users have been granted permission to use the "Prepare Invoice" feature.

     

    Best Regards,

    NNT

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