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Question

Prepare Invoice not visible on SO Admin Role

  • May 19, 2026
  • 1 reply
  • 20 views

I am logged in as Administrator and can see the option for Prepare Invoice in the Action drop down for Process Shipment under Sales. order, but other users cannot.

 

1 reply

nhatnghetinh
Captain II
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Hi ​@jknapp221 

Please check the Access Rights of the users to see if they have been granted permission to use the Invoice screen.

And check on the Shipment screen to see if the users have been granted permission to use the "Prepare Invoice" feature.

 

Best Regards,

NNT