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"Other" in the mobile app

  • October 4, 2022
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Jr Varsity II
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I'm trying to find where “Other”, located in Service Orders, can be located on the Mobile app.

 

Please help, thanks.

 

 

Best answer by bhyland

Hi everyone,

One of our mechanics figured it out.  Copy the text from the “Other” tab in the Service Order, and paste it to the “Other” tab in the related Appointment.  From there, it will populate on the mobile in the Summary tab, in the Comment.

I just hope no one out there uses the Comment field.  We do now.

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    3 replies

    BenjaminCrisman
    Acumatica Employee
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    @bhyland As far as I can tell this needs to be mapped via mobile customization to add this functionality, but I couldn’t find an example community article where someone described this process.

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      Jr Varsity II
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      • bhyland
      • Author
      • Jr Varsity II
      • Answer
      • October 5, 2022

      Hi everyone,

      One of our mechanics figured it out.  Copy the text from the “Other” tab in the Service Order, and paste it to the “Other” tab in the related Appointment.  From there, it will populate on the mobile in the Summary tab, in the Comment.

      I just hope no one out there uses the Comment field.  We do now.

      Translate
        Chris Hackett
        Community Manager
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        • Chris Hackett
        • Acumatica Community Manager
        • October 5, 2022

        Thank you for sharing your solution with the community @bhyland !

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