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Opening up stock Customers screen gives error

  • 17 March 2021
  • 1 reply
  • 36 views

Hello! we have been doing our work to get our badges and have the U100 data set in a testing company to work through the training with. Out of nowhere, today, we are getting an error when trying to bring up the Customers screen. we are opening it in windows explorer, we have not modified that i know of. Our other testing companies with other data work just fine. We are new to the acumatica world and so not up to speed on how to figure these issues out. If you need any further information to help deduce the issue please let me know. any help would be greatly appreciated. 

 

Here is the stack trace message:

[PXException: Error: This generic inquiry does not exist anymore.]
PX.Data.PXGenericInqGrph.PrepareCaches(String id, String name, Dictionary`2 parameters, Boolean fetchSchema) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Data.0\PX.Data.dll.il:936172
PX.Web.UI.PXGenericDataSource.InstantiateDataGraph(Type type) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:129211
PX.Web.UI.PXBaseDataSource.f(Type A_0) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:107960
PX.Web.UI.PXBaseDataSource.g(Type A_0) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:107628
PX.Web.UI.PXBaseDataSource.get_DataGraph() in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:107185
PX.Web.UI.PXDataSource.HasDashboardsSupport() in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:147002
PX.Common.Tools.With(TInput o, Func`2 evaluator) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Comm.0\PX.Common.dll.il:50809
PX.Web.UI.PXGrid.b(Boolean A_0) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:258995
PX.Web.UI.PXGrid.CreateChildControls(IEnumerable dataSource, Boolean dataBinding) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:253771
System.Web.UI.WebControls.CompositeDataBoundControl.CreateChildControls() +230
System.Web.UI.Control.EnsureChildControls() +130
System.Web.UI.WebControls.CompositeDataBoundControl.get_Controls() +24
PX.Web.UI.PXSmartPanel.a(ControlCollection A_0, Boolean A_1, Boolean A_2) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:68136
PX.Web.UI.PXSmartPanel.a(Boolean A_0) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:68222
PX.Web.UI.PXSmartPanel.SetBindingState(Boolean load) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:67737
PX.Web.UI.PXSmartPanel.OnInit(EventArgs e) in C:\Users\svc-builder\AppData\Local\Temp\~PX.Web..1\PX.Web.UI.dll.il:66097
System.Web.UI.Control.InitRecursive(Control namingContainer) +454
System.Web.UI.Control.InitRecursive(Control namingContainer) +219
System.Web.UI.Control.InitRecursive(Control namingContainer) +219
System.Web.UI.Control.InitRecursive(Control namingContainer) +219
System.Web.UI.Control.InitRecursive(Control namingContainer) +219
System.Web.UI.Control.InitRecursive(Control namingContainer) +219
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1719
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Best answer by Gabriel Michaud 17 March 2021, 21:38

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1 reply

Userlevel 6
Badge +9

I’ve been running into this issue as well between version updates with other inquiries. Did you upgrade to a new version or this is brand new install of the U100 dataset? 

As a workaround you can go to the Site Map page, locate screen ID AR.30.30.PL and simply remove it. The Customers maintenance page will open directly.

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