Notification Templates - from Send button in Reports

  • 24 December 2020
  • 3 replies

Userlevel 1

On many of the reports during the print process, there is a Send button.  This button would generate an email using the data fields from the screen or document.  In report designer, you can fill in the data or associate it to a Notification Template.  

NOW in A2020R2, this functionality seems to be lost.  When you hit send, the data is not translating from the document and shows to coded values.  What a loss of functionality.  Clients frequently may have multiple templates associated with the document and were going to Actions to select the template.   The screen shot below is for AP payment register so you can email the Vendor the details that the check was applied for.

For AR Invoicing, will this functionality be taken away?   How will it be replaced?  Business events still use Notification templates.  So do the AR preferences and other documents.  


Within the Notification templates, there needs to be a way to have better formatting as well.






Best answer by Irina 14 February 2021, 18:16

View original

3 replies

Userlevel 7
Badge +8

Hello @pmarotta50, sorry for the long reply.

We were unable to reproduce the same issue.

Looks like you had no ActivitySource/ParentSource set on the report you try to send out. Make sure you set them up, here is the example for AR Invoice/Memo report:


Userlevel 1

I am using TemplateID.  I was told that if you use the Template ID in the Report Designer, then the other email settings do not work.  

Userlevel 7
Badge +8

It is true only for the subject, body and other fields defined by notification template, see the following article

The ActivitySource and ParentSource should be specified. Otherwise, the system is not able to locate the data which should be used in the notification.

Here is the example when ActivitySource and ParentSource are specified:

And here is what happens when they removed (exactly the same that you reported):



About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2023  Acumatica, Inc. All rights reserved