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Notes pop up window does not get the focus after upgrade to 22.111

  • 16 November 2022
  • 6 replies
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When clicking into any Notes, the cursor no longer automatically selects the text entry field.  You have to click again to begin typing.  I know this seems like a minor thing, but this group of users collectively edit Notes probably a few hundred times a day, so there’s a lot of mild annoyance flying around.

 

After upgrading to 22.111:

must click before you can start typing

 

In 21 R1:

window gets focus and user can start typing

 

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Best answer by gpineda64 16 November 2022, 20:02

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Kandy Beatty
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HI @gpineda64 

Have you tried to clear your cache?

I tested my local and as soon as I click the note, the popup has the cursor:

I am in 22 R2. 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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@kbeatty21 

It seems to be an issue with 22 R1. I checked Sales Demo 21.108 and it shows the same issue.

22 R2 works fine, as you tested.

Clearing the cache didn’t help.

Thanks

Kandy Beatty
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@kbeatty21

It seems to be an issue with 22 R1. I checked Sales Demo 21.108 and it shows the same issue.

22 R2 works fine, as you tested.

Clearing the cache didn’t help.

Thanks

Have you put a support ticket in with Acumatica or have your partner do so?

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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@kbeatty21 

I will open support ticket. I always like to start with the community. :-)

I’ll update when I get response from Support.

Thanks!

Kandy Beatty
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@kbeatty21

I will open support ticket. I always like to start with the community. :-)

I’ll update when I get response from Support.

Thanks!

Thanks and Good Luck!

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
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Hi @gpineda64 - were you able to find a solution? Thank you!

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