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Question

No access token returned invalid_scope when using mobile app

  • Jan 10, 2024 3:48 PM UTC
  • 6 replies
  • 355 views
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gmercede
Varsity I
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When trying to upload using mobile app, or having a business event trigger a push notification we are seeing No access token returned invalid_scope

Here are the errors:

When uploading using mobile

This all started after upgrading to 2023 R2.  Currently on 23.201.0092.

6 replies

mbrown30
Jr Varsity III
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  • mbrown30
  • Jr Varsity III
  • Aug 19, 2024 5:06 PM UTC

Hi @gmercede 

 

Did you manage to resolve this please?

 

Thanks

 

Matt

 

 

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Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • Sep 10, 2024 10:07 PM UTC

Hi @gmercede were you able to find a solution? Thank you!

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Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
Freshman I
  • stef83
  • Freshman I
  • Jul 8, 2026 3:56 PM UTC

Very good afternoon. Did you manage to find a solution to this error?

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Stef Fourie
Dipak Nilkanth
Pro III
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Hi ​@stef83, Have you looked at this thread? as per response from ​@vkumar, try to update your license once and check. On ‘Activate license’ screen, select ‘Update license’. 

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Dipak Nilkanth || 2X MVP @2025 & 2026 || https://www.linkedin.com/in/dipak-nilkanth-293591102 || Acumatica Developer
    Freshman I
    • stef83
    • Freshman I
    • Jul 8, 2026 4:57 PM UTC

    Hi, thanks for the quick reply. The update license does not work, unfortunately

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    Stef Fourie
      DasunPerera91
      Acumatica Employee
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      • DasunPerera91
      • Acumatica Employee
      • Oct 21, 2026 3:00 PM UTC

      Hi ​@stef83 

      Can you try Run Diagnostics in Cloud Service Diagnostics?

      It should give a Success message for Service of Mobile Push Notifications.

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