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Logged In this Morning: Acumatica Homepage Gone

  • July 17, 2023
  • 7 replies
  • 156 views
E
Varsity I
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Good day,

Logged on this morning and the infamous Acumatica Homepage is gone. See below.  It is gone also on another Acumatica users.  My users are do focused; no one reached out.  Any way to get it back for now.  I am working custom dashboards however, they are not ready yet for each user.

 

 

Best answer by Manikanta Dhulipudi

Hi

See below 

https://community.acumatica.com/maintenance-and-troubleshooting-229/known-issue-users-are-unable-to-access-standard-acumatica-home-page-17559

    Kandy Beatty
    S

    7 replies

    E
    Varsity I
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    • EvanG
    • Author
    • Varsity I
    • July 17, 2023

    Sorry, the title should have been 

    Logged In this Morning: Acumatica Homepage Gone!!!

    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    Hi

    See below 

    https://community.acumatica.com/maintenance-and-troubleshooting-229/known-issue-users-are-unable-to-access-standard-acumatica-home-page-17559

    Acumatica Functional Consultant & Customer Experience Supervisor
    Kandy Beatty
    E
    Chris Hackett
    Kandy Beatty
    Captain II
    Forum|alt.badge.img+17
    • Kandy Beatty
    • Captain II
    • July 17, 2023

    HI @EvanG 

    This has been every tenant I’ve worked in today! Thank you @manikantad18  for the update. 

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
    E
    Chris Hackett
    E
    Varsity I
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    • EvanG
    • Author
    • Varsity I
    • July 17, 2023

    @manikantad18 Z

    Thank for the update.

    S
    Freshman II
    • slandreth70
    • Freshman II
    • July 25, 2023

    @Irina I read that on July 18th this issue was fixed however for our clients do not have a specific dashboard called to their homepage we are still getting this error.  Is there a specific step process we should use to get them back?  

    22.209.0029

    AND also

    22.215.0056

    Thank you for assistance.

    Shannon L.

    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    Standard Acumatica ERP Home Page was unavailable for Acumatica ERP users from 7/17/2023 to 7/18/2023. Also, there were intermittent errors with www.acumatica.com site.
    The www.acumatica.com site and standard Acumatica ERP Home Page are up and running now. Please accept our apologies for the inconvenience.

    I see above message in Case portal

    Acumatica Functional Consultant & Customer Experience Supervisor
    S
    Freshman II
    • slandreth70
    • Freshman II
    • July 25, 2023

    @manikantad18 - Thank you for your comment however, as I stated above some of our clients are still having the issue.

    Shannon

    Manikanta Dhulipudi
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