Lead class change will delete owner of the lead

  • 30 October 2020
  • 2 replies
  • 105 views

Userlevel 2
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We are using 20.104.0012, did not set default owner for each lead class. owner field of lead is removed after changing lead class committed. I think this is a bug.


2 replies

Userlevel 7
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Hi @woodyg84 

I have replicated this issue on latest build of 2020r1, i.e.,20.112. During my review, I have noticed that only ‘Owner’ value is set to blank, but the ‘Source’ value does remain intact. 

I have created an internal case (#161509) and have requested our Tech team to validate.

Regards,

Userlevel 2
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is there any progress on case #161509? any plan to address that in patch update?

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