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I wanted to create an email template for credit notes. I already created an email template for sales invoice as well. when creating both email templates, I selected the screen ID as AR.30.10.PL. When I try to email credit note, email template is as same as the template I created for sales invoices. What can I do for this.

Hi @MWijesuriya43 

You can plan the email configuration based on the type of the document in the report designer and hardcode the email template.

Refer below one

 

@Manikanta Dhulipudi Thanks. I’ll check

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