Skip to main content
Question

How to convert the field to accept Alphanumeric characters

  • Apr 15, 2023 7:00 AM UTC
  • 6 replies
  • 146 views
  • Translate All
Captain II
Forum|alt.badge.img+3

Hello experts,

i have been trying to enter the Tax ID that should accept alphanumeric characters. But the system is triggering the following error:

 

Kindly let me know how to resolve this.

 

Thank you in advance.

6 replies

aaghaei
Captain II
Forum|alt.badge.img+11
  • aaghaei
  • Captain II
  • Apr 15, 2023 3:47 PM UTC

that could be helpful if you would have directed to the screen that you have this problem with.

Translate
Reza Aghaei CPA, M. Acc. & Acumatica Customization - If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
Captain II
Forum|alt.badge.img+3
  • Harshita
  • Author
  • Captain II
  • Apr 15, 2023 4:25 PM UTC

Hello @aaghaei the error is getting triggered for the Companies(CS101500) form under the Company Details tab → Tax Registration Info.

Translate
aaghaei
Captain II
Forum|alt.badge.img+11
  • aaghaei
  • Captain II
  • Apr 15, 2023 5:47 PM UTC

Possibly you have a customization or Tax Services add-on that causes this error. Out of the box you can enter alphanumeric characters. See below:

 

 

Translate
Reza Aghaei CPA, M. Acc. & Acumatica Customization - If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
    Captain II
    Forum|alt.badge.img+3
    • Harshita
    • Author
    • Captain II
    • Apr 17, 2023 3:41 AM UTC

    Thank you @aaghaei for your prompt reply. I did check out if any add-on services or customisation have been applied, but found none. Looks like need to raise a support ticket for the same.

    Translate
      Chris Hackett
      Community Manager
      Forum|alt.badge.img
      • Chris Hackett
      • Acumatica Community Manager
      • May 17, 2023 10:40 PM UTC

      Hi @Harshita were you able to find a solution? Thank you!

      Translate
      Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
      Captain II
      Forum|alt.badge.img+3
      • Harshita
      • Author
      • Captain II
      • May 18, 2023 2:47 AM UTC

      Hey @Chris Hackett ,

      I had gone through all the suggestions provided by the community members. And it looks like we have to raise a support ticket for the same. As I compared the same field with other demo instances, and all came out to have the same configuration & code.

      THANKS ONCE AGAIN.

      Translate
        Terms & ConditionsAccessibility statement
        About Acumatica ERP system
        Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
        © 2008 — 2024  Acumatica, Inc. All rights reserved