Hi,
In one of your live instances, some of the help articles cannot be accessed. Please see the attached screenshots. Has anyone got this issue? Please help to resolve this issue.
Thanks,
Charithma
Answer
Help Articles cannot be Access
Best answer by Manikanta Dhulipudi
Hi
Have you set permissions as below
You can use this form to set up the access rights that roles have to wiki articles. You can configure access rights to wikis at the individual article level, based on what (if anything) you want to permit users with the role to do.
Before you configure access to particular topics included in a wiki, you must configure roles’ access to the wiki by using the Access Rights by Role (SM201025) or Access Rights by Screen (SM201020) form. For more information, see Wiki Access Management.
Check more details on the Help guide.
Thanks
+91-8143147973
+11Hi
Please check "Wiki Access by Role" and refer to the posts below.
Best Regards,
NNT
I have devoted my time and deep passion to Acumatica! 🌐 https://www.linkedin.com/in/phambaotruong
Hi,
Thank you for the quick response. We already check this, and access has been granted. But the issue is still there.
Thanks, Charithma
+15
Hi
Have you set permissions as below
You can use this form to set up the access rights that roles have to wiki articles. You can configure access rights to wikis at the individual article level, based on what (if anything) you want to permit users with the role to do.
Before you configure access to particular topics included in a wiki, you must configure roles’ access to the wiki by using the Access Rights by Role (SM201025) or Access Rights by Screen (SM201020) form. For more information, see Wiki Access Management.
Check more details on the Help guide.
Thanks
+91-8143147973
Acumatica Functional Consultant & Customer Experience Supervisor
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