Question

Error "Undefined: KPI Container is not defined"

Forum|Forum|15 hours ago
September 11, 2026
5 replies
27 views

rkenna
Captain II

Hi Community,

Has anyone ever run into this error before on a Sales Order? It seems like it would be from a dashboard maybe considering the site has no container management on it.

Cheers,

RJ Kenna

aiwan
Captain II
Forum|Forum|15 hours ago
September 11, 2026

@rkenna

Have you got any mobile app customisations for the screen?

Aleks

rkenna
Author
Captain II
Forum|Forum|15 hours ago
September 11, 2026

@aiwan, the mobile app is not used for this site, and no customization projects on the screen that are causing this.

RJ Kenna | Stellar One Inc.

aiwan
Captain II
Forum|Forum|15 hours ago
September 11, 2026

@rkenna

No problem, was throwing a wildcard out there anyway.

Could you please share the trace? And do you have a multitenant setup?

Aleks

rkenna
Author
Captain II
Forum|Forum|11 hours ago
September 11, 2026

Thanks! I am trying to get the trace, but it is random when it comes up. When it does, I will send it. No multi-tenant.

Cheers,

RJ Kenna | Stellar One Inc.

aiwan
Captain II
Forum|Forum|8 hours ago
September 11, 2026

Can you turn the request profiler on and see what is logged there when that error is thrown?

Aleks

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