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Error Message - {"Message":"An error has occurred."}

  • 11 October 2022
  • 3 replies
  • 317 views

We are getting this error doing any search on all tenants on the server and if you hit Transactions and Profiles tab or Help Topics tab we get an error. works on Menu items and Files. No matter what we Search

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Best answer by mgrovergeiger 12 October 2022, 15:08

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Userlevel 7
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Hi @mgrovergeiger Please create a case with Acumatica if you are running on saas 

This is known issue

https://community.acumatica.com/installation-and-configuration-14/how-to-resolve-the-issue-when-a-full-text-search-is-not-working-5667

 

 

 

 

 

 

A restart resolved the issue as well. Hope it does not come up again!

Userlevel 7
Badge +12

A restart resolved the issue as well. Hope it does not come up again!

Thank you for the update. we will follow if we encounter the same issue again

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