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Error Message - {"Message":"An error has occurred."}

  • October 11, 2022
  • 3 replies
  • 525 views
M
Freshman II

We are getting this error doing any search on all tenants on the server and if you hit Transactions and Profiles tab or Help Topics tab we get an error. works on Menu items and Files. No matter what we Search

Best answer by mgrovergeiger

A restart resolved the issue as well. Hope it does not come up again!

3 replies

Manikanta Dhulipudi
Captain II
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Hi @mgrovergeiger Please create a case with Acumatica if you are running on saas 

This is known issue

https://community.acumatica.com/installation-and-configuration-14/how-to-resolve-the-issue-when-a-full-text-search-is-not-working-5667

 

 

 

 

 

 

Acumatica Functional Consultant & Customer Experience Supervisor
Kandy Beatty
Chris Hackett
M
Freshman II
  • mgrovergeiger
  • Author
  • Freshman II
  • Answer
  • October 12, 2022

A restart resolved the issue as well. Hope it does not come up again!

Chris Hackett
Manikanta Dhulipudi
Captain II
Forum|alt.badge.img+15

A restart resolved the issue as well. Hope it does not come up again!

Thank you for the update. we will follow if we encounter the same issue again

Acumatica Functional Consultant & Customer Experience Supervisor
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