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Question

Emails copying sender every time

  • August 14, 2024
  • 1 reply
  • 29 views

Hey, 

Whenever I send out and process an email, it copies the email to the sender. This has left our customer service account flooded by transaction emails. Is there a way to turn off copying the sender on emails?

1 reply

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  • Captain II
  • 537 replies
  • August 30, 2024

HI @mcanavan 

 

Could you please share the email template?

 

Aleks