Skip to main content
Solved

Customer viewing tracking - like Quickbooks shows

  • Nov 24, 2025 9:25 PM UTC
  • 2 replies
  • 82 views
  • Translate All

Forum|alt.badge.img

Hello,

We left quickbooks and switched to Acumatica.  A feature in Quickbooks that we miss is the ability to see if a quote or invoice was viewed (screenshot below).  Can we know if a customer clicks on a quote or invoice in Acumatica?

 

Best answer by MissyMain41

Hey there,

Hope you are doing well today! 
If these invoices or quotes are being emailed, perhaps a good workaround for this would be to integrate the Acumatica email system with “SendGrid” which has the ability to track clicks within an email that is sent.
More information on this possible workaround can be found here: Integrating Acumatica ERP with SendGrid

View original

2 replies

MissyMain41
Jr Varsity III
Forum|alt.badge.img
  • Jr Varsity III
  • Answer
  • Nov 24, 2025 9:32 PM UTC

Hey there,

Hope you are doing well today! 
If these invoices or quotes are being emailed, perhaps a good workaround for this would be to integrate the Acumatica email system with “SendGrid” which has the ability to track clicks within an email that is sent.
More information on this possible workaround can be found here: Integrating Acumatica ERP with SendGrid

Translate

Forum|alt.badge.img
  • Author
  • Freshman I
  • Nov 26, 2025 2:14 PM UTC

ahhh...  Thank you, Missy! I’ll have to check it out. 

Translate