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Customer Support

  • 6 February 2021
  • 1 reply
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Is anyone here having horrible support on the weekends?  We’ve been recently acquired and we are trying to change our calendar to match the company that bought us and we are trying to test the change by copying our data into a test company.  We have left over 10 messages since 9:00PM EST last night and absolutely NO RESPONSE and it is now 8:00 AM EST.  If $250 an hour gets you this support then I have to scratch my head!!!

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Best answer by Travis 10 March 2021, 21:35

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Have you tried contacting your Acumatica vendor?  It’s what they are for! That is probably the channel you should use vs contacting Acumatica directly. 

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