Is there a way we can closed multiple open cases at one time vs. closing each one individually?
Best answer by Brian Stevens
View originalIs there a way we can closed multiple open cases at one time vs. closing each one individually?
Best answer by Brian Stevens
View originalI don’t work with cases to know if something is available already, but GI’s may help you achieve this. Have you tried Enable Mass Record Update and/or Enable Mass Actions on Records on the GI used for the primary list of the entry screen? I don’t use either of these options, but I remember experimenting with them in the past. Alternatively, a developer can create a custom processing screen.
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