Is there a way we can closed multiple open cases at one time vs. closing each one individually?
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I don’t work with cases to know if something is available already, but GI’s may help you achieve this. Have you tried Enable Mass Record Update and/or Enable Mass Actions on Records on the GI used for the primary list of the entry screen? I don’t use either of these options, but I remember experimenting with them in the past. Alternatively, a developer can create a custom processing screen.
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