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Changes with CSAnswers attributes in 2025 R2

  • May 28, 2026
  • 0 replies
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bwhite49
Captain II
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I noticed recently that you can update attributes more freely in the CSAnswers table in this version. It used to be that when an attribute is NOT assigned to a customer or an item class, it would not insert a value for that attribute for any records missing the attribute assignment on the class. In an import scenario, you would get an error that when it was missing on the item/customer class and it would not insert a value into CSAnswers.

That validation is now gone. You can freely insert values into CSAnswers without the class validation.

I’m not a fan of that change, but I noticed another change that seems “weird”

Now I’m seeing that Checkbox attributes are storing both True/False and 1/0 as acceptable values which causes issues in reporting. Shouldn’t it be one or the other? Why does CSAnswers now accept both for checkboxes?