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Change Account Email

  • August 9, 2022
  • 4 replies
  • 261 views
Michaelh
Pro III
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How do I change the associated email with this forum account? I’m swapping companies and wish to move it to my personal email. I went into account settings etc and didn’t see anything about changing the email.

Best answer by Chris Hackett

Hi @Michael Hansen and @laura01 - The community site is hosted by a third party vendor (inSided) and accessed through your portal.acumatica.com SSO login. There is currently no vendor supported way to move user information (content, badges, points, etc.) to a new user. There is a workaround that we use sparingly. Michael please send me an email with your old email and the new email you wish to move to. I can then let you know how it works and let you decide to move forward. Thank you!

christopher.hackett@acumatica.com

Permanent Newb, don't let the posts fool you.

      4 replies

      Laura03
      Captain II
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      • Laura03
      • Captain II
      • August 9, 2022

      @Chris Hackett, does an Acumatica Community login have to use an email that is connected to a developer, a partner, or an Acumatica User site?  Or can @Michael Hansen connect his personal email?  

      Can you please provide instructions?  Thank you!

      ~ Laura Barber, WM Synergy
      Chris Hackett
      Community Manager
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      • Chris Hackett
      • Acumatica Community Manager
      • Answer
      • August 9, 2022

      Hi @Michael Hansen and @laura01 - The community site is hosted by a third party vendor (inSided) and accessed through your portal.acumatica.com SSO login. There is currently no vendor supported way to move user information (content, badges, points, etc.) to a new user. There is a workaround that we use sparingly. Michael please send me an email with your old email and the new email you wish to move to. I can then let you know how it works and let you decide to move forward. Thank you!

      christopher.hackett@acumatica.com

      Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
        C
        Jr Varsity II
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        • chrisgold
        • Jr Varsity II
        • September 9, 2024

        @Chris Hackett is this still current? Trying to do the same

        Chris Hackett
        Community Manager
        Forum|alt.badge.img
        • Chris Hackett
        • Acumatica Community Manager
        • September 9, 2024

        Hi @chrisgold - It is. Please email me with the information. Email is how I track these requests. Thank you!

         

        Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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