Question

Can not login to partner university portal

  • 7 July 2023
  • 3 replies
  • 75 views

Userlevel 2
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Dear All,

We are experiencing login issue with one of our users with university portal. Can anyone advice where we need to address the issue , please

 

 


3 replies

Userlevel 7
Badge +10

Hi @venukakaushalya43 ,

Which link are you trying to connect? I believe you are trying to access the below link.

https://acumatica.litmos.com/account/login?ReturnUrl=%2fhome%2fdashboard

This link is not directly accessible. you need to go to below link to access Partner portal.

https://portal.acumatica.com/Frames/Login.aspx?ReturnUrl=%2f.

Or else you can directly click on Partner portal as displayed in the screen itself and then click on Learn tab.

Hope, it helps!

Regards,

Sweta

Userlevel 2
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Thank you Sweta,

I initially login through partner portal only.

https://portal.acumatica.com/Frames/Login.aspx?ReturnUrl=%2f.

 

after that when I click learn this window pops up and giving me this error.

please advice.

 

Regards

Venuka

Userlevel 7
Badge +16

Thank you Sweta,

I initially login through partner portal only.

https://portal.acumatica.com/Frames/Login.aspx?ReturnUrl=%2f.

 

after that when I click learn this window pops up and giving me this error.

please advice.

 

Regards

Venuka

HI @venukakaushalya43 

 

What is the error you are receiving?  Your account administrator may need to assist you. 

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