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Audit History does not open on new window

  • September 25, 2026
  • 2 replies
  • 80 views
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Issue

 

Audit History does not open when invoked from a record that is already displayed in a pop-up browser window.

 

This was tested specifically in 26R1, Modern UI.

 

Example

  1. Open a Shipment in Acumatica.

  2. Click Audit History from the Shipment.

    • Audit History opens normally in the existing browser window.

  3. Return to the Shipment and click the related Sales Order.

    • Acumatica opens the Sales Order in a separate pop-up browser window.

  4. From the Sales Order pop-up window, click Audit History.

    • Nothing appears to happen.

    • No error or pop-up-blocked notification is displayed.

Cause

The browser's pop-up protection is silently blocking the Audit History action when it originates from an Acumatica record that is already running inside a pop-up window.

This can make the behavior appear to be an Acumatica defect because there is no visible indication that the browser prevented the action.

 

Edge Workaround

 

For the Acumatica site:

  1. Click the lock/site information icon next to the address bar.

  2. Select Site settings.

  3. Edge opens the site's permissions under:
    Privacy, search, and services > Site permissions > All sites > [Acumatica site]

  4. Locate Pop-ups and redirects.

  5. Change the permission to Allow.

After allowing pop-ups and redirects for the Acumatica site, Audit History can be opened from records displayed in Acumatica pop-up windows.

 

Important Distinction

The issue is not that Audit History itself requires pop-ups in all cases.

When Audit History is launched from a normal Acumatica page, it works correctly. The problem occurs specifically when Audit History is launched from a record that Acumatica has already opened in a separate browser window.

2 replies

PeterNicholson
Jr Varsity III
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I also noticed this exact behaviour, so thanks for the workaround.  Did you add this to the Issues thread? https://community.acumatica.com/other%2Ddeveloper%2Dtopics%2D290/modern%2Dui%2Dissues%2D36037/index5.html

Acumatica developers are actively reading that.

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brothe58
Jr Varsity III
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  • Jr Varsity III
  • October 25, 2026

I'm seeing similar behavior in 26R1 Modern UI (Chrome), even after allowing pop-ups and redirects for the site.

When I click Audit History from any document (SO, Shipment, etc) loaded in a popup window, the Audit History page opens in a new tab in the main window, but the query string doesn't include enough data to load the history. The Object reference not set to an instance of an object error occurs. The redirected URL appears to be missing the key/value pairs the Audit History screen needs. For example, from a popup:

https://[REDACTED]/Main?ScreenId=SM205540

vs. from a non-popup:

https://[REDACTED]/Main?ScreenId=SM205540&ScreenID=SO302000&AuditKeys=02029551&RowKeys=02029551

I'm using build 26.101.0225.3.

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