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Audit History does not open on new window

  • September 25, 2026
  • 1 reply
  • 47 views

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Issue

 

Audit History does not open when invoked from a record that is already displayed in a pop-up browser window.

 

This was tested specifically in 26R1, Modern UI.

 

Example

  1. Open a Shipment in Acumatica.

  2. Click Audit History from the Shipment.

    • Audit History opens normally in the existing browser window.

  3. Return to the Shipment and click the related Sales Order.

    • Acumatica opens the Sales Order in a separate pop-up browser window.

  4. From the Sales Order pop-up window, click Audit History.

    • Nothing appears to happen.

    • No error or pop-up-blocked notification is displayed.

Cause

The browser's pop-up protection is silently blocking the Audit History action when it originates from an Acumatica record that is already running inside a pop-up window.

This can make the behavior appear to be an Acumatica defect because there is no visible indication that the browser prevented the action.

 

Edge Workaround

 

For the Acumatica site:

  1. Click the lock/site information icon next to the address bar.

  2. Select Site settings.

  3. Edge opens the site's permissions under:
    Privacy, search, and services > Site permissions > All sites > [Acumatica site]

  4. Locate Pop-ups and redirects.

  5. Change the permission to Allow.

After allowing pop-ups and redirects for the Acumatica site, Audit History can be opened from records displayed in Acumatica pop-up windows.

 

Important Distinction

The issue is not that Audit History itself requires pop-ups in all cases.

When Audit History is launched from a normal Acumatica page, it works correctly. The problem occurs specifically when Audit History is launched from a record that Acumatica has already opened in a separate browser window.

1 reply

PeterNicholson
Jr Varsity III
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  • Jr Varsity III
  • September 30, 2026

I also noticed this exact behaviour, so thanks for the workaround.  Did you add this to the Issues thread? https://community.acumatica.com/other%2Ddeveloper%2Dtopics%2D290/modern%2Dui%2Dissues%2D36037/index5.html

Acumatica developers are actively reading that.