Acumatica Prospects, New Customers

  • 8 September 2022
  • 2 replies
  • 55 views
M

I am attempting to be a new Acumatica customer, but I have completed the “Schedule a Demo”, “Have Sales Contact Me”, called the toll free, posted on Facebook, and messaged on Facebook for three weeks in a row with ZERO response from any channel.  I thought the toll free was finally going to do it, and I received an automated response of “all busy.”  So, I am hoping someone here can shed some light on what on earth is going on at Acumatica?  Servers reached capacity and no room for new customers?  Beyone shocked, never have seen anything like this in my IT career from a software company.

2 replies

Chris Hackett
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Hi @mclifford - First off I’d like to extend my apologies for your experience so far! I am reaching out now to see who might assist. It may take me a bit to find the right resource but I will keep you updated. 

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
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Userlevel 7
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Hi @mclifford - Someone should be reaching out to you promptly. Please let me know if that doesn't happen. Apologies again for your experience. 

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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