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Question

Wrong Billing Type Printing on Label for Fedex Customer Accounts

  • 31 October 2023
  • 3 replies
  • 45 views

Using 22R2.  We have set up a customer account in the Fedex carrier set up and set that to a billing type of Receiver.  When the label prints, the label shows the billing type as Third Party Billing.  Ideas?

3 replies

We’re having the same issues, we have everything setup as receiver, but on the labels, it shows 3rd Party. I’ve reached out to @Omar Ghazi as well for insight. 

 

@brucewarrell96  - did you ever get this resolved? 

I’ve got the same issue. I also have a case open with Acumatica support about this very issue, and they’ve provided exactly zero help on this.

This is a massive issue for our client, and there are real-world financial consequences. Acumatica needs to fix this fast. 

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