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Why the emailed checkbox on Sales Order screen will not be set to true after email sales order is clicked anymore?

  • January 6, 2021
  • 2 replies
  • 185 views

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Hello,

       Correct me if I am wrong, I remember in previous version (before 2020R2). If the Actions--->email sales order/Quote be clicked,
       The checkbox “Emailed” will be set to true.

 

 

           However, in “2020R2 build203” it will not come to checked status even if the action be clicked.

Did I remember wrong, or is it a glitch?

 

           Please help me if I would like to make it true automatically to identify these been emailed orders.
How can I achieve it?
Thank you.

Best answer by Naveen Boga

Hi @ray20 

I also observed the same behavior.

In 2020 R1, after clicking on “Email Sales Order/Quote” action then the “Emailed” checkbox is selected and created the Activity but in 2020 R2 Activity is creating but NOT selecting the “Emailed” checkbox..


 

2 replies

Naveen Boga
Captain II
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  • Captain II
  • Answer
  • January 6, 2021

Hi @ray20 

I also observed the same behavior.

In 2020 R1, after clicking on “Email Sales Order/Quote” action then the “Emailed” checkbox is selected and created the Activity but in 2020 R2 Activity is creating but NOT selecting the “Emailed” checkbox..


 


  • Freshman I
  • January 6, 2021

I can confirm that this is also happening on 2020 R2 (20.206)