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Use of barcode scanner on the mobile app for Sales Order creation

  • 23 May 2023
  • 2 replies
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Userlevel 2

Good day,

We have asked this question to Acumatica pre sales and they do not have a defintive answer and say we need to test this process. The current scenario that works is that Acumatica can recommend using Zebra scanners with the mobile app and it works using WMS, however the Sales order process is different and not tested.

The client would like to achieve a process whereby they install the Acumatica mobile App onto a tablet or handheld device and then raise quotes and sales orders on the app, when they need to select the item to quote on they want to be able to use that same device to scan the barcode on an item and have that pull in the stock item into the SO/Quote. This would also be true for raising an invoice.

They dont want to go the tradtitional route of a POS workstation that stands at a till point with a connected canner device as they require mobility for their sales team.

Anyone else with this problem or have a solution?

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Best answer by Kandy Beatty 23 May 2023, 14:23

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Userlevel 7
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HI @brettd36 

Out of the box, the mobile app will not scan a barcode for a sales order or a quote. This would need to be a customization.

However, I think it’s a great idea to add for future consideration for Acumatica. many places are going more mobile and scanning is more efficient than typical searching for items. 

Userlevel 2

Thanks so much, I actually found the below post which has some code that can get this to work, will give it a bash:

 

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