Have a strange situation with shipping via UPS. During rate shopping the rates show almost double during shipment but once the shipment is confirmed, the rate is reduced to the negotiated rate. Has anyone experienced this before? How can we get the negotiated rates to show up during rate shopping.
Answer
UPS negotiated rates show higher initially
Best answer by nshah90
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Nirav Shah, Pre-Sales Manager for Acumatica ERP Solutions. I am kind of a ERP nerd! If my answer was helpful, like or better yet, hit the "Best Answer" icon!
+1The rates returned in the Shop For Rates should match the rates returned when the Shipment is confirmed unless changes are made to the items, packages or contents. Enable log trace to capture the API request and return logs and reach out to UPS support to confirm which rates are being sent back when Shopping for Rates. Feel free to create a support ticket to further investigate.
VANESSA AFONSO :: Product Support Specialist | Acumatica | Columbus, OH.
Thanks
Nirav Shah, Pre-Sales Manager for Acumatica ERP Solutions. I am kind of a ERP nerd! If my answer was helpful, like or better yet, hit the "Best Answer" icon!
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