Stock Items UOM Conversion Factor Error with using Lot/ Serial Tracked

  • 28 July 2023
  • 3 replies

Userlevel 1

Dear Connections: 

Due to the way this inventory is lot/serial managed, I receive an error when I try to enter the conversion factor: "Fractional unit conversions not supported for serial numbered items."  The conversion factor will be 0.133GM and I'm trying to key in the conversion UNIT PKT SalesUOM>. Even though I also tried switching my BASE UOM to GRM, the problem still persisted. 


Appreciate your advise on this situation.  Refer to the attachment below





Best answer by jinin 31 July 2023, 20:52

View original

3 replies

Userlevel 1

Hi Connection's,


I found the root cause, because of the some customization this error prompt. I just unpublished the customization package and now I can upload the conversion faction.  By the way please refer to the below warning indication, can any one help me on this, where to setup to fix the error.






Userlevel 7
Badge +11

Hi @9001 

Can you please check the Companies screen and select the company you are using? Then, verify the configuration for the quantity decimal places. If needed, you can change it to 6 and try again.


Userlevel 5
Badge +1

The Sales unit not being the smallest UOM is not an issue with the Yellow circle/exclamation point.  Just a warning.  I have clients that want to inventory materials and purchase them in kilos but use them in grams.  I get the same error but it doesn’t negatively affect any BOMs.


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